Our Services
Oracle Services For Enterprises
The professional and managed services offered by Infocloud Enviro are concentrated on streamlining your company applications and data workloads on any cloud. In order for you to focus on expanding your company, we design, deploy, and support your Oracle environment to reduce costs, manage capacity, and expand capabilities.
Total Operations Management (TOM)
Full-Stack Support
- Applications — EBS, WLSFR, SOA, HYP, APLM, IDAM, OBIEE, OBIA, ODI, WC, GRC
- Application Middleware & Integration Platforms
- Databases — Oracle, MSSQL, MySQL, Postgres, DBaaS
- Engineered Systems — Exadata, ODA, PCA, ZDLRA
- Cloud & Infra Management — OCI, Azure, AWS, VM Platforms
- Oracle Software License Management Services
Service Features
- 17+ ITIL Management Practices (e.g., Availability, Change, Incident, Config, Capacity & Performance, Problem Management, Service Catalog, Continual Service Improvement)
- Proactive Monitoring — Addressing issues before they become problems, with 24x7 global support
- Delivery model includes OS, DB, MW, infrastructure, backups, patching and data protection
- Disaster Recovery for Critical Workloads
- Multi-Layered Security Services
TOM Advantages
- All-Inclusive with Tailored Support Entitlements
- Named Support Team Lead — Customer Success Management
- Aggressive SLAs to guarantee performance levels
- Proactive Management, continuous innovation, and optimization
- Continual Service Improvement optimizes Operational Assurance
Managed IT Solutions for Enterprises
Assessment
Infocloud Enviro provides cloud-readiness assessments for enterprises as part planning for their future scalability to improve performance, maximize security, and minimize database risk.
Design
Infocloud Enviro combines deep and integrated expertise on how all layers of the Oracle stack need to be deployed and supported to design complex application, technology, and cloud solutions for ultimate scalability, performance, and security.
Implementation
Infocloud Enviro leverages its competency in both legacy and cloud-based platforms to maximize the effectiveness of your digital transformation efforts and ensure successful implementation of Oracle EBS applications, databases, and middleware—onsite and in the cloud.
Migration
Infocloud Enviro has been a leader in delivering world-class cloud migration services for Oracle full-stack enterprises for more than twenty years, featuring a proprietary Safe-Switch methodology.
Integration
Infocloud Enviro brings the know-how to integrate data, applications, and processes in a multi-cloud environment, plus the insights to plan for future changes and seamlessly run and maintain larger, more complex Oracle workloads.
Upgrades
Infocloud Enviro ’s vast credentials in designing, implementing, and supporting Oracle environments ensure zero downtime with application, database, and middleware upgrades delivered on time, and on budget.
